||Improve the accuracy of patient identification.
||Use at least two patient identifiers when providing
care, treatment or services.
||Improve the effectiveness of communication
||For verbal or telephone orders or for telephonic
reporting of critical test results, verify the complete order or test
result by having the person receiving the information record and
"read-back" the complete order or test result.
||Standardize a list of abbreviations, acronyms, symbols,
and dose designations that are not to be used throughout the
||Measure, assess and, if appropriate, take action to
improve the timeliness of reporting, and the timeliness of receipt by
the responsible licensed caregiver, of critical test results and values.
||Implement a standardized approach to “hand
off” communications, including an opportunity to ask and respond to
||Improve the safety of using medications.
||Standardize and limit the number of drug
concentrations used by the organization.
||Identify and, at a minimum, annually review
a list of look-alike/sound-alike drugs used by the organization, and
take action to prevent errors involving the interchange of these drugs.
||Label all medications, medication
containers (for example, syringes, medicine cups, basins), or other
solutions on and off the sterile field.
||Reduce the risk of health care-associated
||Comply with current Centers for Disease
Control and Prevention (CDC) hand hygiene guidelines.
||Manage as sentinel events all identified
cases of unanticipated death or major permanent loss of function
associated with a health care-associated infection.
||Accurately and completely reconcile
medications across the continuum of care.
||There is a process for comparing the
patient’s current medications with those ordered for the patient while
under the care of the organization.
||A complete list of the patient’s
medications is communicated to the next provider of service when a
patient is referred or transferred to another setting, service,
practitioner or level of care within or outside the organization. The
complete list of medications is also provided to the patient on
discharge from the facility.
||Reduce the risk of patient harm resulting
||Implement a fall reduction program
including an evaluation of the effectiveness of the program.
||Encourage patients’ active involvement
in their own care as a patient safety strategy.
||Define and communicate the means for
patients and their families to report concerns about safety and
encourage them to do so.
||The organization identifies safety risks
inherent in its patient population.
||The organization identifies patients at
risk for suicide. [Applicable to psychiatric hospitals and patients
being treated for emotional or behavioral disorders in general