Our Privacy Policy

Last Modified: September 1, 2019



The ED Quality Solutions website (our “Website”) is operated by ED Quality Solutions, LLC, a Florida limited liability company (“EDQ” or “we” or “our”). EDQ wants to make your online experience pleasant, convenient and safe. Your privacy is very important to us. This privacy policy (“Privacy Policy”) describes the information we collect about you and how we use this information.

What Kind of Information Does EDQ Collect?

Our primary goal in collecting information from you is to provide you with a positive experience while you use our Website, to provide you with access to our services, to respond to your inquiries, and to hear your comments.

EDQ may collect both Personal Information and information about your use of the Website (“Browsing Information”).

“Personal Information” is information about an identifiable individual as more particularly defined by privacy legislation.   Personal Information includes information such as your name, address, phone number and email address.

Browsing Information includes information such as: 1) technical information, including the date and time you access EDQ, your Internet protocol address, device type, internet browser name, and web browsing history; and 2) service usage information, such as records and history about transactions and preferences, and the demographic and geographic information, and other feedback you supply to us.

When you register or create an online account/profile with us, contact customer service, participate in our surveys, or send us testimonials, feedback or submissions, you are providing us with your Personal Information.

We also collect and maintain Training Information such as the answers you provide to questions that are part of the online training that you choose to purchase and complete on the Website and the length of time you spend in a training module.

If you pay by credit card, debit card or check, EDQ does not maintain this account information, as it is provided to a third party vendor. EDQ utilizes Square, Inc., a third party company to handle credit card and bank account transactions. EDQ is not responsible for such transactions. No sensitive payment information (e.g. credit card numbers, bank account numbers, etc.) is sent to or maintained on our servers.  Therefore, the burden of PCI Compliance rests solely on Square, Inc.


How Does EDQ Use My Information?

When we collect information from you, such information may be used for one or more of the following reasons:

  • process and complete your profile and any Website transactions
  • identify your product/service preferences so that we can notify you of new or additional products/services (offered by us or third parties) that might be of interest to you*
  • improve service offerings and customer service
  • notify you about new products/services, features, promotions and special offers that EDQ or its affiliates thinks you will find valuable*
  • provide to you newsletters*
  • respond to your inquiries
  • measure the advertising effectiveness of our online and other advertisements and offers
  • permit you to participate in social sharing, including live social media feeds
  • conduct research
  • help us understand Website usage/activity and improve your use of our Website
  • collect aggregated site-visitation statistics
  • help us prevent fraud and minimize credit risk.

* = denotes an activity that EDQ will only carry out once you have provided us with your affirmative opt-in consent.

In order for us to maintain the accuracy of your Personal Information and improve our communication with you, we will also combine the information we collect with other public demographic information. On rare occasions we may also be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court or agency orders, or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce this Privacy Policy.


Does EDQ Share My Information With Third Parties?

We will share certain Personal Information and Browsing Information we collect about you with third parties who perform services for us or with whom we contract for the purposes described in this Privacy Policy. For example: we use third parties to host our Website and data, operate certain features on our Website, send e-mails, print or mailings, and analyze data and our advertising effectiveness.

If EDQ, or substantially all of our assets, are sold, or EDQ reorganizes or merges into another company, then customer information, including Personal Information, will likely be one of the transferred assets.

On rare occasions, we may be required to disclose your Personal Information as required by law and as necessary to comply with a judicial proceeding, court order, or legal process served on us. Or we may need to do so to protect our customer’s rights.



We also utilize cookies. Cookies are small files that we transfer to your computer’s hard drive through your web browser to enable us to recognize you when you return to our website. Cookies let us identify you to provide you a personalized experience when you access a course on our website. We use cookie and web beacon technology to collect Browsing Information and to track which pages on our sites our visitors view. Most Internet browsers permit you to erase or block cookies. If you configure your browser to remove or reject cookies, though, you will not be able to use the full functionality of our Website.


Is My Information Secure With EDQ?

EDQ uses security measures to protect the privacy of your Personal Information. However, transmissions over the Internet are not completely secure, and any information you send to or through our Website may be accessible by others. EDQ cannot guarantee our security measures.

You are responsible for maintaining the secrecy of your user name, password, and any account information. It is important for you to be responsible and protect your user name, password, and device against unauthorized users. It is important to sign off when you have completed using a device accessible by others.


 How does EDQ Protect Kids’ Privacy?

We are concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 18. Users of our Website must be at least 18 years old.  If you are under 18 years old, you should not provide information to us. If a child has provided us with personal information, that child’s parent or guardian should contact us (see below) to delete such information from our records.


Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health or medical condition or criminal background) on or through the Website or otherwise to us.

Notification of Changes

EDQ may make periodic changes to this privacy policy, and we will post the changes on the Website. Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. We will also notify you by e-mail if there is a material change in our privacy practices or policies. Your continued use of our Website will constitute your acceptance of any such amendment.


How You Can Access, Change or Suppress Your Personal Information?

To review, correct, update, suppress, delete, or otherwise limit our use of your Personal Information that you previously provided us, please email, call, or write us using the contact information listed below in the “Contact Us” section and clearly describe your request.

In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your Personal Information.  We will try to comply with your request as soon as reasonably practicable.

Contact Us 

If you have any questions about this Privacy Policy, please contact us this this form: CONTACT US



European Union Data Rights

On May 25, 2018, the European Union’s (“EU”) General Data Protection Regulation (“GDPR”) went into effect.  Pursuant to the GDPR, we have a duty to provide users located within the EU with specific information concerning your data rights.


Data Rights Manager
ED Quality Solutions, LLC
PO Box 20685
Sarasota, FL  34276-3685



Purposes of the Processing of Personal Data

Personal data is processed in accordance with this Privacy Policy and our Cookie Policy.  The personal data that is processed on our Website depends upon your interactions with us and the activities you choose to engage in while accessing or browsing our Website.  To the extent you provide us with your personal data when you communicate with us to make an inquiry, the basis for the processing activity is your consent.  If you choose to make a purchase on the Website, the basis for our processing of your personal data is by contract and we process your personal data as directly and objectively necessary to complete our performance under our sales contract with you.  With your affirmative, opt-in consent, which you may withdraw at any time by contacting us as the address above, we process your personal data in accordance with your choices concerning the types of communications you want to receive from us.


Recipients of Categories of Personal Data

We provide personal data to our third party service providers in accordance with this Privacy Policy by contractual arrangements with such third party service providers in order to render our services to you.


Transfer of Personal Data

EDQ is located within the United States of America.  If a transfer of your personal data outside of the EU or European Economic Area is required, we will conduct such transfer in accordance with applicable laws, including by executing the Standard Contractual Clauses approved by the European Commission.


Retention Schedule for Personal Data

We maintain the personal data we collect and you provide to us until such time as you contact us to delete such information.


EU Data Subject Rights

EU data subjects have the following data rights:

  • A right to access to the personal data we have for such data subject;
  • A right to rectification of incorrect personal data;
  • A right to erasure of the personal data we have for such data subject;
  • A right to restriction of processing concerning such data subject;
  • A right to object to our processing of such personal data;
  • A right to data portability, that is, a copy of the data we have on such data subject;
  • A right to withdraw consent at any time to our processing of such data subject’s personal data; and
  • A right to lodge a complaint with a supervisory authority.


You may exercise your data rights by contacting us, in writing, at the address indicated above.