Will immensely help my customer relations skills. Please do one for
our hospital medical staff.
This was one of the very best workshops I have ever attended.
I would recommend this type of seminar at orientation.
Customer satisfaction will increase! This one was interesting and
They were great! The class was real informative. The nurses are
already using some of the techniques in dealing with patients and each
ED Unit Manager - Missouri
I wish everyone had been here. The docs could use it, too.
We truly enjoyed the class.
Nurse Manager - West Virginia
We had Service Excellence training through the hospital last year and it was too generic. It didn't apply to us in the ER. This was geared more to the patients we deal with, especially the
scenarios. Most everyone got some tools that they can use right away.
ED Unit Manager - Mississippi
This is how it should be.
They gave an awesome class and I was proud to see that basically it was a refresher for my nurses. The patient satisfaction piece was very helpful. The script phrases were great. I appreciate your services!
Director, Emergency Services - Missouri